Why go Online?
- Your customers are going online – at the very least for research purposes
- They want to interact with you at their convenience – not yours
- They want price visibility -they want to be able to compare
- You need to be part of their decision making process – the more information you can provide the more you can define the solution
- To improve your business’s visibility and brand
- To learn more about your customers – and get a way to communicate with them effectively and narrow their decision making process
- To present a tailor made “Shop Window” to each customer – based on the information that you know about them
- To make it easier and more seamless to integrate partner firm into your customer offering – and hence broaden your offering to your customer
- To broaden the geographical reach of your business
Even if your business is entirely offline, and has no intention of going online you should still not ignore e-commerce
- It offers highly targeted marketing and customer engagement opportunities
- Internet marketing can offer real accountability – and allow you to fully understand the effect your marketing buck is having